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Managing the Human Element in Critical Events

Human behavior during emergencies is often unpredictable and unproductive

Some people rush bravely into burning buildings while other stand by silently as crimes are committed. While it’s impossible to predict how any one person will react to a crisis, a sound knowledge of the factors that influence human behavior can help critical event managers anticipate likely response scenarios. They can also influence contingency plans for situations in which people don’t respond as expected. To learn more, download the FULL white paper below.