As the world begins the tenuous process of reopening economies following months of lockdowns related to the COVID-19 pandemic, contact tracing will be a critical part of the recovery process. The purpose of contact tracing is well understood, but there are many misconceptions about how it works, who it should apply to, and how to implement it.

This white paper is intended to clarify these issues and recommend additional capabilities business and government organizations should consider when selecting contact tracing solutions.